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PERSONAL DEVELOPMENT

ANGER MANAGEMENT SKILLS

Course Description

Benjamin Franklin once said, 'In this world nothing can be said to be certain, except death and taxes.' We would add a third item to his list: anger. Controlling and limiting anger is important in every aspect of one's life. Without control you are putting limits on what you can accomplish in your personal and professional life.

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Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. The Anger Management workshop will help teach participants how to identify their anger triggers and what to do when they get angry.

Course Objectives:

  • Understand anger dynamics in terms of the anger cycle and the fight and flight theory.

  • Know common anger myths and their factual refutations.

  • Know the helpful and unhelpful ways of dealing with anger.

  • Understand the difference between objective and subjective language.

  • Know tips in identifying the problem.

  • Express a feeling or position using I-messages.

  • Negotiation and solution-building.

  • Reflect on one’s hot buttons and personal anger dynamics.

  • Learn and practice de-escalation techniques.

ASSERTIVENESS & SELF CONFIDENCE

Course Description

Self-confident and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits to your participants in their professional and personal lives.

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The Assertiveness And Self-Confidence workshop will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of your participant's lives and have a positive effect on all of them.

Course Objectives:

  • Define assertiveness and self-confidence, and list the four styles of communication

  • Describe the types of negative thinking, and how one can overcome negative thoughts

  • Explain the difference between listening and hearing.

  • Define the importance of goal setting, and practice setting SMART goals for assertive behavior

  • Utilize methodologies for understanding your worth -- and the use of positive self-talk

  • List reasons why a pleasing appearance and body language are critical for creating a strong first impression

  • Practice sending positive communications phrased as “I-Messages”

  • Practice strategies for gaining positive outcomes in difficult interpersonal situations.

Assertiveness and Self Confidence

ATTENTION MANAGEMENT SKILLS

Course Description

A distracted employee is a less effective employee. Employees who do not pay attention to their work can waste valuable time and make careless mistakes. Your participants will be more efficient at their job, make fewer mistakes, and overall be more productive.

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Attention Management is a useful skill that allows managers to connect with their employees on an emotional level and motivate them to focus on their work and how to reach their personal and company goals. Your participants will gain valuable insight and strategies into what it takes to be more attentive and vigilant.

Course Objectives:

  • Define and understand attention management.

  • Identify different types of attention.

  • Create strategies for goals and SMART goals.

  • Be familiar with methods that focus attention.

  • Put an end to procrastination.

  • Learn how to prioritize time.

  • Increased productivity

  • Increased job satisfaction

Attention Management

CRITICAL THINKING SKILLS

Course Description

We live in a knowledge based society, and the more critical you think the better your knowledge will be. Critical Thinking provides you with the skills to analyze and evaluate information so that you are able to obtain the greatest amount of knowledge from it. It provides the best chance of making the correct decision, and minimizes damages if a mistake does occur.

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Critical Thinking will lead to being a more rational and disciplined thinker. It will reduce your prejudice and bias which will provide you a better understanding of your environment. This workshop will provide you the skills to evaluate, identify, and distinguish between relevant and irrelevant information. It will lead you to be more productive in your career, and provide a great skill in your everyday life.

Course Objectives:

  • Understand the components of critical thinking

  • Utilize non-linear thinking

  • Use logical thinking

  • Recognize what it means to be a critical thinker

  • Evaluate information using critical thinking skills

  • Identify the benefits of critical thinking

  • Revise perspective, when necessary

  • Comprehend problem solving abilities

Critical Thinking Skills

EMOTIONAL INTELLIGENCE

Course Description

Emotional intelligence describes the ability to understand one's own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts of Emotional Intelligence have been around since at least the 1900's, but the term was first introduced by Wayne Payne in 1985.

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As a result of the growing acknowledgement by professionals of the importance and relevance of emotions to work outcomes, the research on the topic continued to gain momentum, but it wasn't until the publication of Daniel Goleman's best seller Emotional Intelligence: Why It Can Matter More Than IQ that the term became widely accepted by mainstream media.

Course Objectives:

  • Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.

  • Understand, use and manage your emotions.

  • Verbally communicate with others.

  • Successfully communicate with others in a non-verbal manner.

  • Identify the benefits of emotional intelligence.

  • Relate emotional intelligence to the workplace.

  • Balance optimism and pessimism.

  • Effectively impact others.

Emotional Intelligence

GOAL SETTING AND GETTING THINGS DONE

Course Description

Goal Setting is one of the most basic and essential skills someone can develop. What makes a good goal? We touch on goal characteristics, time management, making a to do list, and what to do when setbacks occur. This workshop will provide the knowledge and skills for your participants to complete more tasks and get things done.

Our Goal Setting and Getting Things Done workshop will cover strategies to help your participants overcome procrastination. These skills will translate into increased satisfaction in their professional and personal lives. Your participants will learn the Goal Setting characteristics of successful people and in turn will become happier and more productive individuals.

Course Objectives:

  • Overcome procrastination

  • Manage time effectively

  • Accomplish important tasks

  •  Self-motivate

  • Create SMART goals

Goal Setting and Getting Things Done

INCREASING YOUR HAPPINESS

Course Description

Increasing ones happiness can be done through the power of positive thinking. That is one skill that this work shop will touch on to teach your participants how to be happier. Happiness will spread throughout your organization, and have a positive effect on everyone.

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With our Increasing Your Happiness workshop your participants will engage in unique and helpful ways to increase their happiness. This will have a robust effect on their professional and personal lives. It will improve their communication skills, increase productivity, and lesson absenteeism.

Course Objectives:

  • Discuss how planning ahead cultivates workplace happiness

  • Create a nightly routine and daily plan

  • Relate more effectively to others in the workplace

  • Understand how the workspace environment impacts happiness

  • Think more positively

  • Take actions that will create greater workplace happiness

Increasing Your Happiness

JOB SEARCH SKILLS

Course Description

Searching for a job can be intimidating. How do you know what job you're best suited for? How do you build a winning resume and cover letter? Where can you find job leads? How do you network without feeling nervous? What happens when you land an interview? And most importantly, where do you find help when you need it?

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The Job Search Skills workshop will give you the answers to all these questions, plus a plan to get you to a new job within a month. After completing this program, you'll be more than ready to start your search for your perfect job. Identifying the purpose for working and the assessment of skills can help determine the types of jobs your participants should apply for.

Course Objectives:

  • Define your objectives and purpose in your search for employment.

  • Help you establish SMART goals in the job-hunting process.

  • Assist you in developing a first month plan of action for your job search.

  • Craft an effective resume.

  • Form an attractive cover letter.

  • Develop and present a portfolio of your prior work.

  • Learn networking skills in finding leads for jobs.

  • Efficiently get interviews and thrive in the interview process.

Job Search Skills

MANAGING WORKPLACE ANXIETY

Managing Workplace Anxety

Course Description

The workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime during their career. Everyone should be aware of the signs of anxiety and the tools needed to cope and deal with it.

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Our Managing Workplace Anxiety workshop will provide your participants the important skills and resources to recognize and manage workplace anxiety. By identifying these symptoms and coping skills employees and managers will be better suited in dealing with these common situations. Through this workshop your participants will be better suited to the challenges that the workplace can bring.

Course Objectives:

  • Explore different types of workplace anxieties

  • Learn to recognize symptoms and warning signs

  • Determine ways of coping and managing problems

  • Recognize common trigger and accelerants

  • Learn the difference between anxiety and common nervousness

PERSONAL PRODUCTIVITY

Course Description

Most people find that they wish they had more time in a day. This workshop will show participants how to organize their lives and find those hidden moments. Participants will learn how to establish routines, set goals, create an efficient environment, and use time-honored planning and organizational tools to maximize their personal productivity.

Personal Productivity is a goal most of us have. Through this workshop your participants will be on the right track in achieving that goal. Some people blame everything that goes wrong in their life on something or someone else, but through this workshop your participants will take ownership and begin to lead a more productive life.

Course Objectives:

  • Set and evaluate SMART goals   

  • Use routines to maximize their productivity

  • Use scheduling tools to make the most of their time

  • Stay on top of their to-do list

  • Start new tasks and projects on the right foot

  • Use basic project management techniques

  • Organize their physical and virtual workspaces for maximum efficiency

  • Take back time from e-mail and handheld devices

  • Beat procrastination

Personal Productivity

PUBLIC SPEAKING

Course Description

According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop your participants will become more confident and relaxed in front of an audience which will translate into a successful speaking event.

However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some basic public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.

Course Objectives:

  • Identify their audience

  • Create a basic outline

  • Organize their ideas

  • Flesh out their presentation

  • Find the right words

  • Prepare all the details

  • Overcome nervousness

  • Deliver a polished, professional speech

  • Handle questions and comments effectively

Public Speaking

SOCIAL INTELLIGENCE

Course Description

Social Intelligence is about understanding your environment and having a positive influence. Your participants will become more confident in their social situations by learning how to express and interrupt social cues. They will create positive connections and increase their influence during social situations.

Increasing Social Intelligence will provide benefits throughout their professional and personal lives. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give your participants the advantage in their interactions. Social interactions are a two way street, know the rules of the road!

Course Objectives:

  • Be aware of our own behaviors

  • Learn to be empathetic with others

  • Know tools for active listening

  • Effectively communicate interpersonally

  • Recognize various social cues

  • Determine appropriate conversation topics

  • Know various forms of body language

Social Intelligence

SOCIAL LEARNING

Course Description

Social Learning is an effective way to train your employees through modeling positive behaviors. It is a great way to promote cohesion and involvement as it builds a culture of learning. Your participants will learn the best way to conduct role plays, share best practices, and provide constant and immediate feedback.

With our Social Learning course your participants will be creating learning communities that benefit every aspect of your organization. They will learn new behaviors through observation and modeling and be instilled with a passion for learning.

Course Objectives:

  • Define and use social learning.

  • Identify social learning tools.

  • Manipulate group dynamics and culture.

  • Craft and lead role play scenarios.

  • Practice being a role model.

  • Understand modeling and observation.

Social Learning

STRESS MANAGEMENT

Course Description

Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress. Your participants will be shown how stress can be positive and negative, and we’ll look at the Triple A approach that will form the basis of this workshop.

The Stress Management workshop will give participants a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system. They will also understand what lifestyle elements they can change to reduce stress.

Course Objectives:

  • Identify the best approach to a stressful situation (Alter, Avoid, or Accept)

  • Understand what lifestyle elements you can change to reduce stress

  • Use routines to reduce stress

  • Use environmental and physical relaxation techniques

  • Better cope with major events

  • Use a stress log to identify stressors and create a plan to reduce or eliminate them

Stress Management

WORK-LIFE BALANCE

Course Description

Having a balance between work and home life can be a challenge. With this challenge come great rewards when it is done successfully. By balancing a career with home life it will provide benefits in each environment. You will become healthier, mentally and physically, and you will be able to produce more career wise.

With a Work-Life Balance you will be managing your time better. Better time management will benefit all aspects of life; you will be working less and producing more. This workshop will show how to focus on the important things, set accurate and achievable goals, and communicate better with your peers at work and your family at home.

Course Objectives:

  • Explain the benefits of work life balance.

  • Recognize the signs of an unbalanced life.

  • Identify employer resources for a balanced lifestyle.

  • Improve time management and goal setting.

  • Use the most effective work methods for you.

  • Create balance at work and at home.

  • Manage stress.

Work-Life Balance
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