top of page



Course Description

For the better part of every day, we are communicating to and with others. Whether it's the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.

The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Course Objectives:

  • Understand what communication is

  • Identify ways that communication can happen

  • Identify barriers to communication and how to overcome them

  • Develop their non-verbal and paraverbal communication skills

  • Use the STAR method to speak on the spot

  • Listen actively and effectively

  • Ask good questions

  • Use appreciative inquiry as a communication tool

  • Adeptly converse and network with others

  • Identify and mitigate precipitating factors

  • Establish common ground with others

  • Use “I” messages


Course Description

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

The Creative Problem Solving workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the workshop.

Course Objectives:

  • Understand problems and the creative problem solving process

  • Identify types of information to gather and key questions to ask in problem solving

  • Identify the importance of defining a problem correctly

  • Identify and use four different problem definition tools

  • Write concrete problem statements

  • Use basic brainstorming tools to generate ideas for solutions

  • Evaluate potential solutions against criteria, including cost/benefit analysis and group voting

  • Perform a final analysis to select a solution

  • Understand the roles that fact and intuition play in selecting a solution

  • Understand the need to refine the shortlist and redefine it

  • Understand how to identify the tasks and resources necessary to implement solutions

  • Evaluate and adapt solutions to reality

Creative Problem Solving


Course Description

Children have an innate creative ability when they are born, but for some reason adults can lose it along the way. Your participants will move out of the mundane, be more curious, engage, and explore new ideas. Recognize creativity and be ready when it happens.

With our Developing Creativity course your participants will learn how to remove barriers that block or limit their creativity. They will improve their imagination, divergent thinking, and mental flexibility. Participants will learn mind mapping, individual brainstorming, and when to recognize and look for what inspires them to be more creative. 

Course Objectives:

  • Define creativity

  • Act with confidence

  • Engage in curiosity

  • Stop acting out of fear

  • Learn from introspection

  • Take risks

Developing Creativity


Digital Citizenship

Course Description

Our Digital Citizenship course will give your participants the guidance needed in the ever changing digital world. As our lives are lived more and more online we all need to translate our social skills into the virtual world.

Digital Citizenship allows us to connect, collaborate, and share by using technology appropriately. In person meetings are on the decline which makes it necessary to engage people digitally. Being a good digital citizen means you have a set of skills to work in the digital world.

Course Objectives:

  • Define digital citizenship.

  • Use technology appropriately.

  • Use social networking to create your brand.

  • Protect your reputation online.

  • Practice safe use of technology.

  • Understand digital etiquette.


Course Description

Would you to be your own boss? Have you ever dreamed of starting your own business? Don’t know what to do about your great business idea? If you have ever thought about these situations then you need our entrepreneurship workshop.

Let our Entrepreneurship workshop help you achieve your dreams. Being an entrepreneur can be full of risks. These risks are minimized through drafting a business plan, knowing your competition, and successful marketing. All these and more can be found in our Entrepreneurship workshop.

Course Objectives:

  • Understand how to start a business

  • Develop a business plan

  • Get financing for your business

  • Hire and train employees

  • Run your business

  • Grow your business



Course Description

We've all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Your participants will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

The Interpersonal Skills workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

Course Objectives:

  • Understand the difference between hearing and listening

  • Know some ways to improve the verbal skills of asking questions and communicating with power.

  • Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships.

  • Identify the skills needed in starting a conversation.

  • Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

  • Understand how seeing the other side can improve skills in influencing other people.

  • Understand how the use of facts and emotions can help bring people to your side.

  • Identify ways of sharing one’s opinions constructively.

  • Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation.

  • Learn tips in making an impact through powerful first impressions.

Interpersonal Skills


Course Description

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this workshop participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.

The Negotiation Skills workshop will give your participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

Course Objectives:

  • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating

  • Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA

  • Lay the groundwork for negotiation

  • Identify what information to share and what to keep to yourself

  • Understand basic bargaining techniques

  • Apply strategies for identifying mutual gain

  • Understand how to reach consensus and set the terms of agreement

  • Deal with personal attacks and other difficult issues

  • Use the negotiating process to solve everyday problems

  • Negotiate on behalf of someone else

Negotiation Skills


Course Description

Personal Branding is identifying your assets, characteristics, strengths, and skills as an individual. Understanding Personal Branding will provide advantages in your participant’s personal and professional lives. Branding is a mix of how you present yourself and how others see you. It is important to be aware of how you are viewed.

With our Personal Branding course your participants will be able to share their vision and passions with others in your company. Utilize this knowledge through Social Media to define and influence how others see you. You are your brand so protect it. Live it.

Course Objectives:

  • Define your image.

  • Control your image.

  • Understand how to sharpen your brand.

  • Use social media appropriately.

  • Manage your brand in a crisis.

  • Develop a professional appearance.

Personal Branding


Telework and Telecommuting

Course Description

Working in a home office requires a unique set of skills. Teleworkers or virtual employees have additional challenges created by not being in a centralized office. Communication issues alone make it a challenging job, and recognizing these challenges will help your participants become great teleworkers.

Through Telework And Telecommuting your employees will see a great improvement in their performance and well-being. Being a teleworker does have the advantages of flexible schedules, no commute, and saving the company money. Your participants will establish the additional skills needed to be successful in their work from home environment.

Course Objectives:

  • Know the skills required for working outside the office

  • Learn keys to proper self-management

  • Learn ways to manage time efficiently

  • Know different methods of organization and planning

  • Identify various forms of communication and their proper use

  • Address and resolve challenges that teleworkers can face


Time Management

Course Description

Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis - stress declines and personal productivity soars! These highly effective individuals are able to focus on the tasks with the greatest impact to them and their organization.

The Time Management workshop will cover strategies to help participants learn these crucial strategies. Your participants will be given a skill set that include personal motivation, delegation skills, organization tools, and crisis management. We’ll cover all this and more during this workshop.

Course Objectives:

  • Plan and prioritize each day’s activities in a more efficient, productive manner

  • Overcome procrastination quickly and easily

  • Handle crises effectively and quickly

  • Organize your workspace and workflow to make better use of time

  • Delegate more efficiently

  • Use rituals to make your life run smoother

  • Plan meetings more appropriately and effectively

bottom of page